You are browsing the archive for June 2011.
PsTools is a suite of command line tools that allow you to manage remote and local computers. I’ve been using these tools for several years now. I’ve used them on Windows 2000, XP 2k3 and 2008 servers. They are great for troubleshooting and extended the functionality to some of the built in commands on windows. [...]
Password management is one of the most common support issues that helpdesk staff has to deal with on a daily basis. These issues include: requests to unlock user accounts, users forgetting their password resulting in passwords being reset and changing passwords, and more. All of these issues result in tedious, time-consuming processes that cut into [...]
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